Refunds and Return Policy for We Meid AB

At We Meid AB, customer satisfaction is our priority. This policy outlines the terms for returns, refunds, and exchanges. 

Eligibility for Returns

• Products must be unused, in original condition, and returned with all packaging and materials.
• Returns must be initiated within 14 days of receipt.

Return Process

1. Initiate a Return: Complete the return form at the bottom of this page. Provide your order number, name, contact details, and reason for return. Also include a copy of your  proof of purchase (Receipt). 
2. Prepare Your Return: Securely package the product with all original materials. 
3. Ship Your Return: Send to the address provided after form submission. Customers cover return shipping unless an item is defective or damaged.

Exchanges

We replace items only if defective or damaged. For an exchange of the same item, email us at info@wemeid.com and send your item to the return address provided.

Gifts

• If marked as a gift and shipped directly to you, you’ll receive a gift credit upon processing the return.
• If the gift wasn’t marked at purchase, the refund will go to the gift giver, informing them of the return.

Non-returnable Items

• Gift cards

Partial Refunds

Certain conditions allow for partial refunds:

• Items not in original condition or missing parts not due to our error
• Returns initiated after 30 days of delivery

Right of Withdrawal

Customers may withdraw from the contract within 14 days of receiving the product, or the last product in partial deliveries.

Replacement of Products

We offer free repairs or replacements for defective items. Contact us for assistance.

Lack of Conformity

Products with manufacturing defects or non-conformity can be repaired or replaced at no cost. Contact us promptly to report issues. You may choose repair or replacement within legal limits. Rights lapse 36 months post-delivery if non-conformity isn’t reported.

Contact Information

For questions or support, visit our customer service.

We appreciate your cooperation with our policy and thank you for shopping with We Meid AB!